It doesn’t stop at the personal. As a public sector ICT professional, you know too well the constant pressure to improve your ICT service, across everything from compliance to cloud services. But being in the public sector, there’s many other pressures to juggle.
Put it this way: you wouldn’t start a diet without a weigh-in.
And you wouldn’t tackle a DIY project without reaching for your tape measure.
Likewise, before you start improving your ICT service, it’s crucial to take stock of where you are now, with a few baseline measurements.
And that’s where Socitm Improve helps. A bespoke programme for local government and public sector organisations, Improve gives you the real picture of your ICT service, directing you to the things that’ll make a positive difference — today and tomorrow.
We’ve been working with local government and public sector ICT professionals since 1986. There’s no other body that knows what makes your organisations tick like we do, with the data to prove it.
We’re a member organisation for people like you who work in public sector ICT. So not only do we understand the challenges you face, we have a bona fide interest in helping you overcome them.
Our team is small but mighty. And although we work in the digital and technology world, we believe the personal touch counts for lots. We love what we do, and we love helping people in local government.
Support that’s straightforward and sincere
In the complex world of local government ICT, simplicity matters. So from the start to finish of your Improve programme, you’ll have just one point of contact, Kendra Daly
When you work with Kendra and the wider Socitm team, you’ll get one of a kind service, with three main principles: experience, insight and understanding.
Data, and making it useful for you, is at the heart of Socitm Improve…
…But it’s tricky to show you that without your organisation completing our Improve programme. So to give you a taste of what Improve can bring you, we’ve analysed data we collected last year about local government ICT.
In Socitm’s 2014 benchmarking summary Making Do With Less, we analysed data from throughout 2013 and concluded:
The average user now only receives 0.85 days training per year — the lowest level since we started measuring it. […] However, user satisfaction with training effectiveness is increasing.
So: is the average user still getting hardly any training? And are they happy with what they’re getting?
Get fast answers to the most common questions about Improve. Something not here? Contact us now and we’ll answer any other questions you might have…